After several years of experience as a business analyst you begin to see examples of good and bad business analysis everywhere you look: your bank, city hall, the IRS, your grocery store, your cell phone company, etc. We are all end users, customers and consumers. For...
Asking questions during interviews or as part of a structured requirements workshop is commonplace. However, the most important question is one you should be asking yourself: Am I asking the RIGHT questions? Here are a few of my favorite elicitation questions and what...
Some big news in my life, I got married in July! In the process of getting married and planning a wedding I found the analogy of the wedding process similar to project and solution scope. Project Scope and Solution scope – How to explain the difference? I will...
In my work with dozens of organizations improving business analysis practices, the following are the most common themes I see hindering the great value that good business analysis practices can provide. 1) Lack of collaboration and review of requirements Collaboration...
I hear this question and debate all the time! Here are some thoughts for both sides of this epic question of our time in our industry. It is important to call out that titles and disciplines are different, and any title likely requires performing in multiple...