Next Gen BA Blog

It is 2 a.m. An AI agent reviews a customer's refund request, checks it against policy, and denies it. The customer escalates on social media by morning. Leadership asks a simple question: whose decision was that? The room goes quiet. The developer built what was...

Coding agents are making software development dramatically faster. Some teams are shipping several times more code than they were a year ago. 10x more code does not mean 10x more problems solved, 10x more opportunities realized, or 10x more customer needs understood....

AI can write code, and fast. So here is a question worth sitting with: what if code was never your biggest bottleneck? If your organization is generating code faster than ever and still struggling to deliver results, something else is limiting progress. Maybe it...

For most of my career, business analysts did two things at once without ever naming them separately. We wrote documents. And the process of writing those documents created shared understanding and judgment. The interviews, the workshops, the back-and-forth on a...

Your team can produce more and be more overloaded at the same time. A lot of teams are living that right now. AI helps generate more specs, more code, more tests, more reports, more tickets. The volume of output goes up, sometimes dramatically. And somewhere in the...

A feature can work exactly as specified and still make the business worse.  We have seen this for decades!  What does using AI do with this dynamic? Picture a change that saves one team two minutes on every request. Everyone on that team is happy. Their cycle time...

There is a particular kind of exhaustion that comes not from too much work, but from being structurally removed from work that you know matters. A lot of business analysts are feeling that right now. And I want to name it clearly, because it is not being talked about...

Let me name something that a lot of business analysts are feeling right now but not saying out loud. Developers are getting the tools. They are getting AI-powered coding environments that are transforming how they work. They are getting access to AI systems that write...

This one is a little different. It is less about frameworks and more about something I see happening in the BA community that I think deserves an honest conversation. A lot of BAs right now are defending. Defending the requirements process. Defending the value of...

If you are a business analyst who has been handed a finished AI-generated solution and asked to validate it before go-live, you already know the feeling. It lands somewhere between disbelief and a kind of professional helplessness. You look at what has been built, you...