Even if your team isn’t agile, you can start applying an agile mindset to your work. Here are three ways to get started: 1) Focus on the user and customer experience. Discover and really focus on user goals. Determine what your users want or need when they...
During agile training sessions, the most common question I get is, “Can you PLEASE just tell me what I need to document as an Agile BA?” So, let’s clear up this up once and for all! The answer is NOT simply user stories and acceptance criteria, or a traditional...
I recently enjoyed several days presenting and participating in the Building Business Capability Conference in Orlando. I am always excited about the themes that come together during these national industry conferences. If you missed it, here’s what you need to...
Everything you do impacts the end customer. Yes! Even if your project doesn’t seem to touch the end customer, there’s always a connection. Great BAs understand this and help their stakeholders discover the customer connections for every product, project,...
Roadmaps are one of the best and most important tools for project/product teams. When done well, road maps provide tremendous value. When done poorly, I hear things like this from BAs and product owners: “Road maps are a joke around here.” “We...
