What can BAs and Agile Product Owners learn from Design Thinking and User Centered Design? It’s not all about UX and UI! It’s about the customer journey and the end-to-end customer experience with the organization or process. It’s about seeing the...
Dead air and chirping crickets–is that what you hear when someone asks a question during virtual meetings? It’s frustrating for the facilitator and the participants! How do you get people to participate? How do you get what you need from shy (or...
Agile was born out of a conversation about what works well in software development. It wasn’t meant to be a dramatically “new” way of working. In the context of requirements, embracing agile empowers teams to focus on business value, user experience, and empathy, and...
Agile planning includes more than just task-based planning before each iteration. It’s the value-driven planning associated with the product and the releases that truly boosts the efficiency/effectiveness of the team. Who builds an agile plan? In most cases, the...
As the year draws to a close, it seems natural to pause and take a look backwards. Instead of beating ourselves up for the well-intentioned goals we left in the dust somewhere around January 13th, let’s focus on the things we did accomplish, and look towards a new...
